Our Call Centres

Our award-winning telephone directory service is managed at our call centres in Bristol and Newport.

The Bristol Call Centre was our first 118 24 7 office. Located in the heart of Bristol with access to the city centre, this site launched in 2003 and has built up a strong reputation for overall service quality, winning awards for being the 'Best UK 118 Service'*.

The Newport site is the latest addition to the 118 24 7 offices. Located in a £3.5 million office development on a 4.6 acre site in the town centre, the Call Centre boasts a vibrant environment within an open plan office.

* 118 Directory Enquiry Awards 2004, 2005, 2006.